Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, surgery can be performed the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day.

Please assist us by providing the following information at the time of your consultation:

• Your surgical referral slip and any x-rays if applicable.
• A list of medications you are presently taking.
• Your picture ID and your medical and dental insurance cards.

IMPORTANT: All patients under the age of 18 years of age must be accompanied by a parent or guardian at the consultation visit. If the legal guardian of a patient under the age of 18 has been awarded custody, legal documents must be presented at the time of the first appointment.

A preoperative consultation and physical examination is mandatory for patients undergoing IV anesthesia for surgery. Please have nothing to eat or drink six hours prior to your surgery. You will also need a responsible adult to drive you home and remain in the office during the surgery. We also require, that the vehicle the patient will be traveling home in, REMAIN at the office for the duration of the appointment as well.

Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e., diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are currently taking any medication (i.e., heart medications, aspirin, anticoagulant therapy, bisphosphonates, etc).

X-Rays

If your dentist or physician has taken x-rays, you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary, they can be taken at our facility. X-rays can be emailed to our office at receptionist@drbanksoms.com.

Scheduling

We are open Monday through Friday in our office by appointment only. We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.

We try our best to stay on schedule to minimize your waiting. Due to the fact Dr. Banks provides many types of dental services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.

Please call us at (609) 488-2325 with any questions or to schedule an appointment.

Financial Information

For your convenience, we accept Visa, MasterCard, Discover, American Express and Care Credit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at (609) 488-2325. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.

Insurance Information

At The Center for Oral & Maxillofacial Surgery, LLC we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. We require that you understand and verify your insurance benefits prior to your initial visit. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at our main office (609) 488-2325

Please call if you have any questions or concerns regarding your initial visit.

Privacy Policy

Dr. Banks has a very strict patient privacy policy. You will be asked to list everyone who we may contact regarding medical or financial information. Please note that if someone contacts our office and wants private information it will not be released unless they have been listed on the patient privacy inquiry.